5 Forms You Need to Include on Your Website
How many times in your life have you filled out a form - whether on paper or a website?
A lot, I bet.
The word "forms" doesn't convey excitement for many, but they are essential to consider on a website when you want to improve a potential customer's experience. A completed form means more information to add to your most important asset - your customer database.
Let's look at the five essential website forms to include on any site:
Contact Form: Located on your contact page, this is a convenient opportunity for a visitor to send a message to inquire about your products or services. As well as providing a good experience for your visitors, a contact form can also help cut down on spam, as bots can't quickly harvest your email address from your website.
Email Newsletter Sign-up: Email marketing is an excellent way to nurture and build better relationships with your audience. Provide visitors with a simple form to opt-in to receive your newsletter. Here they can fill in their name and email address, subscribing to receive emails from your business.
Customer Feedback / Reviews: If you want to know if customers are satisfied with their purchase, a feedback or review form is essential. Feedback is vital to helping you improve your processes and deliver a better experience to customers over time. In the case of an unhappy customer, hearing about it sooner rather than later allows you to make things right.
Customer Support: Whether you sell products or provide services, your customers will require a certain level of support over time. Providing a customer support form means your customers can quickly request support. This message may go into a support ticket platform or directly to your team via email. From there, you can assist your customer and provide them with great support,
Call Scheduling / Call Back: Some businesses will encourage their potential customers to book a call to discuss their products or services further. You can offer a form that allows a visitor to pick a date and time for a call with your team. Alternatively, you may have a form where visitors can provide their contact information and request a call back.
If one of these forms sparked an idea for your website and you need help figuring out where to start, we can help. Just fill out the form below, and we will get back to you quickly! Jason Hunter Design has a team of skilled experts in web design and functionality that can assist.